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In shop/send-in repair:
- 5-10 business day turn around on most drive repairs.
- 48 hour rush turn around available for a $100 fee.
- Flat-rate and time/material pricing on most repairs.
- Flat-rate price includes a one year warranty on entire product.
- Free local courier service.
- Free initial evaluation.
Field/on-site service:
- Experienced field service technicians are available for immediate response.
- Regular travel time and labor are both billed at $99 per hour.
- Premium travel time and labor are both billed at $129 per hour.
- Regular travel time and labor is weekdays between 6AM and 6PM.
- Premium travel time and labor is weekdays between 6PM and 6AM, weekends and holidays.
Field/on-site service areas:
- Minnesota
- Western Wisconsin
- Northern Iowa
- Eastern Dakotas
- Service calls may be made outside of our service area upon request.