In shop/send-in repair:

• 5-10 business day turn around on most drive repairs.
• 48 hour rush turn around available for a $100 fee.
• Flat-rate and time/material pricing on most repairs.
• Flat-rate price includes a one year warranty on entire product.
• Free local courier service.
• Free initial evaluation.

Field/on-site service:

• Experienced field service technicians are available for immediate response.
• Regular travel time and labor are both billed at $99 per hour.
• Premium travel time and labor are both billed at $129 per hour.
• Regular travel time and labor is weekdays between 6AM and 6PM.
• Premium travel time and labor is weekdays between 6PM and 6AM, weekends and holidays.

Field/on-site service areas:

• Minnesota
• Western Wisconsin
• Northern Iowa
• Eastern Dakotas
• Service calls may be made outside of our service area upon request.